General Terms and Conditions
1. The Lodging Agreement shall be concluded upon receipt and confirmation of a booking or, in case a confirmation could not be given due to the lack of time, upon provision of the room.
2. Conclusion of the Lodging Agreement commits the respective parties to fulfil their obligations hereof, irrespective of the duration of the agreement.
3. In case the contractually agreed services are not used, the guest shall pay the negotiated or the customary price.
4.a The Hotel shall act in good faith and make sure that unused rooms are sold otherwhise in order to avoid any losses.
4.b The guest shall pay the amount according to the calculation under section 3 for the duration of Agreement.
5. Cancellation Policy
1 – 3 rooms, 24 hours prior to arrival
3 – 5 rooms, 3 days prior to arrival
5 – 10 rooms, 7 days prior to arrival
over 10 rooms, 14 days prior to arrival
over 20 rooms, 4 weeks prior to arrival
Peak Times during Trade Shows
1- 3 rooms, 3 days prior to arrival
3 – 5 rooms, 7 days prior to arrival
5 – 10 rooms, 14 days prior to arrival
over 10 rooms, 4 weeks prior to arrival
over 20 rooms, 8 weeks prior to arrival
6.a Check-in and Check-out times unless otherwise negotiated:
Check-in time 13.00 pm on the arrival day
Check-out 11.30 am on the departure day
6.b Reserved rooms must be claimed before 6 pm on the arrival date. In case of late arrival, the Hotel shall be entitled to use the rooms otherwise, unless the guest has informed
the Hotel about late arrival time.
7. Principal place of jurisdiction for all disputes arising under these terms and conditions shall be Munich, Germany.